9048: Navigating Electronic Media in a Healthcare Setting


Course Description

The purpose of this course is to provide guidance with regard to the risks associated with the most common forms of electronic communication in use by practitioners today. This course will educate the reader about the need to develop electronic communication protocols to comply with federal regulations, including HIPAA. At the end of the course, the reader should be able to recognize common risks and pitfalls associated with electronic communications including electronic health records, and develop protocols for effective and secure electronic communications.

Learning Objectives
  1. Recognize the risks of electronic communication, documentation, and data storage, including the use of email, texting, audio/visual recordings and social media in the context of patient care.
  2. Apply risk management tools and strategies for effective and secure electronic communication, including EHR.
  3. Develop protocols and systems for effective and secure electronic communications, including portals.

Credit Awarded

  • 10% Premium Credit for Physician Policyholders
  • 2.0 CME Credits for Physicians
  • Certificate of Completion for Non-Physicians




Course summary
Course opens: 
Course expires: 

Faculty & Authors

This course was developed by SVMIC’s Risk Education and Evaluation Department: Shelly Weatherly, JD, VP; Judy Vinson, RN, CPHQ, LNCC, AVP, Risk Evaluation Services; Jeff Woods, JD, Director of Risk Education; Loretta Duncan, MS, FACMPE, CHC, Senior Medical Practice Consultant. Reviewed by Michael A. McAdoo, MD, on October 16, 2018.

CME Information

Accreditation: This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education through the joint providership of the University of Tennessee College of Medicine (UTCOM) and SVMIC.  The UTCOM is accredited by the ACCME to provide continuing medical education for physicians.

AMA Credit Designation: The UTCOM designates this enduring material for a maximum of 2.0 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

AAFP: This Enduring Material activity, Navigating Electronic Media in a Healthcare Setting, has been reviewed and is acceptable for up to 2.00 Prescribed credit(s) by the American Academy of Family Physicians. AAFP certification begins 01/01/2019. Term of approval is for one year from this date. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

AOA: This program is eligible for two (2) credit hours in Category 2-B of the Continuing Medical Education Program of the American Osteopathic Association. Physicians will need to submit a letter of completion from the University of Tennessee directly to the AOA to receive CME credits.

ANCC: This continuing nursing education activity is pending approval from the Tennessee Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

Continuing Education for Non-Physicians: The UTCOM will issue Certificates of Completion to non-physicians for completing this activity and designates it for a maximum of .2 CEUs using the national standard that 1 hour of educational instruction is awarded .1 CEU.

This activity was released on January 1, 2019 and will expire on December 31, 2020. SVMIC will not process any completions after December 31, 2020.

CME Disclosures

No commercial support was received for this activity. No speakers plan to discuss off-label use. No planners or speakers have relevant financial relationships to disclose.

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