8128: Workplace Violence (Providers and Staff)
No Payment Required
NOT ELIGIBLE FOR PREMIUM CREDIT
Given recent acts of seemingly random violence around the globe, many facilities are focusing on this topic and their responsibility to provide a safe working environment. Employees are concerned with their safety amidst the anger and frustration of patients over navigating a complex healthcare system. Preparation is the key to surviving any disaster and since disaster cannot be accurately predicted, it seems wise to understand the warning signs for workplace violence as well as the best practices to address a crisis.
Providers and office staff
At the conclusion of this program, attendees should be able to:
- Identify the types of perpetrators, violence and pre-incident indicators;
- Outline techniques to manage difficult situations; and
- Articulate personal safety and stress management responses.
Please choose the format you wish above: Individual or Group. If you are taking this course on your own, you will choose the individual training option. If you are presenting this training to a group, please choose the group training option.