9111: Challenging Relationships in Medicine
NO FEE
DISCLAIMER
This course was offered as a live seminar in 2023. Policyholders who attended that session are not eligible to complete this online course for premium credit, and premium credit will not be given for completing the same course twice. If you are unsure whether you have already completed the live version of this course, click here to submit an inquiry.
Course Description
This course explores relationships in medicine, focusing on communication and conflict management as well as enhancing skills that support healthy and effective professional relationships. Positive communication and setting expectations can greatly improve relationships in medicine, including physician to patient, physician to physician, and physician to staff. This course utilizes video vignettes, case discussions, and other interactions to illustrate communication techniques and skills to address and manage challenging interactions in medicine.
Learning Objectives
- Identify challenging factors in professional relationships
- Compare and contrast various methods for addressing conflict in professional relationships
- Use and apply the HEARD model for conflict management and effective communication
- Develop practices that support professional behaviors with the challenging patient
Course Format
This course is an online video option. It consists of a two-hour video presentation, followed by a test.
Credit Awarded
- 10% Premium Credit for Physician Policyholders
- 2.0 CME Credits for Physicians
- Certificate of Participation for Non-Physicians
Course Development
This course was developed by SVMIC’s Risk Education and Evaluation Department: Shelly Weatherly, JD, VP; Julie Loomis, RN, JD, AVP, Risk Education; Trish Campbell, BSN, LNCC, Director of Risk Education; and Jeff Woods, JD, Risk and Practice Management Senior Attorney.
Speaker
Charlene M. Dewey, MD, MEd, MACP
CME Information
Accreditation: This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the University of Tennessee College of Medicine (UTCOM) and State Volunteer Mutual Insurance Company. The UTCOM is accredited by the ACCME to provide continuing medical education for physicians.
AMA Credit Designation: The UTCOM designates this enduring material for a maximum of 2 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
AAFP: The AAFP has reviewed Challenging Relationships in Medicine and deemed it acceptable for up to 2.00 Enduring Materials, Self-Study AAFP Prescribed credit. Term of Approval is from 01/01/2024 to 12/31/2024. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
***If you are planning to claim AAFP credit for completing this course, you must complete it no later than 12/31/2024. AAFP approval will not be renewed for SVMIC courses completed after that date.
AOA: This program is eligible for two (2) credit hours in Category 2 of the Continuing Medical Education Program of the American Osteopathic Association. Physicians will need to submit a letter of completion from the University of Tennessee directly to the AOA to receive CME credits, or AOA members may self-report the activity.
Continuing Education for Non-Physicians: The UTCOM will issue Certificates of Participation to non-physicians for participating in this activity and designates it for CEUs using the national standard that 1 hour of educational instruction is awarded .1 CEU.
This activity was reviewed by Daniel S. Ely, MD, on January 6, 2023. This activity was released on January 1, 2024 and will expire on December 31, 2025. SVMIC will not process any completions after December 31, 2025.
DISCLOSURE OF INTEREST
In accordance with the ACCME Standards for Integrity and Independence in Accredited Continuing Education, the University of Tennessee College of Medicine (UTCOM) implemented mechanisms, prior to the planning and implementation of this CME activity, to identify and resolve conflicts of interest for all individuals in a position to control content of this CME activity.
FACULTY/PLANNING COMMITTEE DISCLOSURE
The following faculty and/or planning committee members have indicated they have no relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients: Shelly Weatherly, JD, VP; Julie Loomis, AVP; Jeff Woods, JD
STAFF AND CONTENT REVIEWER
SVMIC staff, input committee and all content validation reviewers involved with this activity have reported no relevant financial relationships with ineligible companies.
Available Credit
- 2.00 AMA CME
- 2.00 Attendance
DISCLAIMER
This course was offered as a live seminar in 2023. Policyholders who attended that session are not eligible to complete this online course for premium credit, and premium credit will not be given for completing the same course twice. If you are unsure whether you have already completed the live version of this course, click here to submit an inquiry.